Server

Bramble Cafe at Elderslie Farm is all about keeping it fresh—from the local ingredients in our blackberry scones to the new memories created while gathered around the table at our open-air cafe. Our passion for quality reaches past our ingredients to the people with whom we surround ourselves. We’re always looking for friendly, dedicated people who share our passion to join our close-knit team. If you’re looking for a fun, rewarding atmosphere, Bramble Cafe at Elderslie Farm is the place for you! 

SUMMARY OF POSITION:
Provide exceptional customer service by interacting with guests, checking on food quality and order accuracy, refilling drinks, clearing plates, drinks and tables, keeping the cafe tidy.  Being an informed point of contact about Elderslie products and history and be able to share that with guests. Lead bussers, food runners and staff members in a smooth and effective service.  


KEY RESPONSIBILITIES:
• Engage with customers in a friendly manner Communicate general knowledge of the vision of Elderslie Farm as well as Bramble culture, You-Pick blackberries and creamery
• Serve food to guests
• Utilize food-runners effectively for support in serving customers in a timely and orderly fashion
• Clear dishes from tables and deliver to kitchen
• Refill drinks for guests
• Stock side stations
• Wipe down tables between guests
• Replenish baked goods as needed
• Keep patio and work areas clear

CHARACTERISTICS OF A SUCCESSFUL SERVER:

• Excellent customer service skills
• Attentive to detail 
• Flexible
• Reliable and independent
• Efficient
• Communicates with an ability to recognize and resolve conflict


POSITION REQUIREMENTS:
• Practice high sanitary standards
• Ability to lift, reach, bend, stoop and stand for long periods of time
• Ability to follow directions
• Quick mover and multitasker

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